The electric car sharing company mobileeee provides more than 250 EVs across the Frankfurt region. Founded in 2015, the company established its headquarters at Frankfurt Airport, strategically positioning themselves near their customer base and reflecting the founders’ roots in the aviation industry. mobileeee offers sharing and rental services to individuals and businesses, powered by their long-standing partnership with the MOQO shared mobility platform.
We spoke with Ilker Yilmaz, COO at mobileeee, to learn about the implementation of Lanterne and its benefits for their operations.
What were mobileeee’s main objectives that made you decide to adopt Lanterne?
Our goal was to increase the efficiency of our fleet management, especially since our fleets are regionally distributed, which makes management quite challenging. A key factor in our decision to adopt Lanterne was that the product already had an integration with the MOQO API, allowing us to immediately transfer all necessary vehicle data. Lanterne provided us with a comprehensive solution to better monitor our vehicles and optimize utilization. With Lanterne, we can keep an overview and deploy our service teams more effectively, which has not only reduced our operational costs but also improved the service for our customers. This makes it the ideal complement to MOQO as a booking software.
What is your assessment of the onboarding experience?
The onboarding process was well-structured and supported by a competent team. Lanterne guided us step-by-step through the implementation, allowing us to become productive quickly. Particularly helpful were the explanatory videos on newly added features and the weekly update briefings via video call, which ensured our team could use the system quickly and efficiently.
How were issues managed during implementation?
The few issues that arose during implementation were quickly and professionally resolved. The Lanterne team was always available to support us with any challenges. We were particularly pleased that our improvement suggestions were readily accepted and implemented in a short time. Their proactive approach allowed us to identify and resolve potential obstacles efficiently.
What are the main benefits you experienced since using Lanterne?
The main benefits we’ve experienced since using Lanterne are improved transparency and control over our fleet. We now have additional real time access to detailed vehicle-related data and can make fleet decisions based on sound analysis. This reduced our operational costs, increased the efficiency of our service teams, and allowed us to manage the working hours of our service staff effectively.
There are huge benefits to be unlocked when you combine your vehicle bookings platform such as MOQO with fleet operations optimisation software. Are you interested in improving your operations processes like mobileeee? Send us an email at info@lanterne.ai and we’ll schedule a free consultation to discuss how we can help you achieve similar results.
