Website Terms of Use
Version 1.0 · Effective on publication · Last updated 19 August 2026
These terms govern lanterne.ai only. The Lanterne platform, trials and paid services are governed by the applicable separate agreement with the customer.
1. About us
This website is operated by Lanterne Ltd (“Lanterne”, “we”, “us”).
- Registered company
- Lanterne Ltd
- Registered in
- England and Wales
- Company number
- 11797601
- Registered office
- 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
- VAT number
- GB340663514
- info@lanterne.ai
2. These terms apply to the website only
These terms govern your access to and use of lanterne.ai and its public content. By using the website, you agree to these terms. If you do not agree, please do not use the website.
These terms do not govern access to or use of the Lanterne software platform, any trial or proof of concept, or any paid service. Those activities are governed by a separate agreement between Lanterne and the relevant customer. If these website terms conflict with a customer agreement in relation to the services covered by that agreement, the customer agreement takes priority.
Nothing on this website creates or changes any contractual commitment about the availability, support or performance of Lanterne's services. Website content is not an offer to enter into a contract.
3. Using the website
You may use the website for lawful purposes, including evaluating Lanterne and its services for your organisation.
You must not:
- use the website in breach of any applicable law or regulation;
- attempt to gain unauthorised access to the website, its hosting environment or any connected system;
- introduce malware, malicious code or other harmful material;
- attack the website through a denial-of-service attack or similar activity;
- interfere with the website's operation or another person's use of it;
- misrepresent your identity or your relationship with Lanterne; or
- copy, extract, scrape or commercially exploit website content except as permitted by law or with our written permission.
We may restrict or block access where we reasonably believe this is necessary to protect the website, Lanterne or other users, or to address unlawful or abusive use.
4. Intellectual property
Lanterne or its licensors own the intellectual-property rights in the website and its content, including text, graphics, branding, software and design.
You may view the website and download or print reasonable extracts for your organisation's internal evaluation of Lanterne. You must not modify those extracts, remove ownership notices, use them out of context, or reproduce or distribute substantial parts of the website without our written permission.
“Lanterne” and the Lanterne logo are trade names or marks of Lanterne Ltd. No right to use them is granted except as expressly stated in these terms.
5. Website information
The website provides general information about Lanterne and its services. It is not legal, financial, technical or other professional advice, and you should not rely on it as a substitute for advice tailored to your circumstances.
We take reasonable care over website content, but we do not promise that it is complete, accurate, current or suitable for a particular purpose. Product descriptions, features, integrations, availability and other information may change. Any binding commitment about a Lanterne service must be set out in a separate written customer agreement.
6. Availability and changes
The website is made available free of charge. We may update, suspend or withdraw any part of it without notice. We do not promise that the website or any content will always be available, uninterrupted or error-free.
The availability or performance of this website is not a measure of, or commitment about, the availability or performance of the Lanterne platform.
7. Third-party websites
The website may link to websites or services operated by other organisations. Links are provided for convenience and do not mean that we endorse or control those websites. We are not responsible for their content, availability, security or privacy practices. Their own terms and privacy notices apply.
8. Our responsibility to you
Nothing in these terms excludes or limits liability where doing so would be unlawful. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
If you use the website for business purposes, then, to the extent permitted by law:
- we exclude implied conditions, warranties, representations and other terms that may apply to the website or its content; and
- we are not liable for loss of profit, revenue, sales, business, contracts, anticipated savings, business opportunity, goodwill or reputation, or for indirect or consequential loss, arising from your use of, inability to use, or reliance on the website or its content.
If you use the website as a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable. The website is intended primarily for business audiences, and we are not responsible for business losses suffered by consumers.
9. Security
We take reasonable measures to protect the website, but we do not guarantee that it will be secure or free from bugs, malware or other harmful material. You are responsible for using appropriate security controls and protective software on your devices and networks.
10. Linking to this website
You may link to the website in a fair and lawful way that does not damage our reputation or suggest an association, approval or endorsement that does not exist. You must not frame the website within another site or link to it from a site containing unlawful or materially misleading content.
We may withdraw linking permission where reasonably necessary.
11. Privacy
For information about how we use personal data, email info@lanterne.ai.
12. Changes to these terms
We may update these terms from time to time. The revised terms apply when they are published on this page or, if later, from the effective date shown at the top. Please check this page when you use the website.
13. Governing law and courts
If you use the website for business purposes, these terms and any non-contractual dispute or claim relating to them are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.
If you are a consumer, the law of England and Wales applies, but you retain any mandatory protections available under the law of the country in which you live. If you live in Scotland or Northern Ireland, you may also bring proceedings in the courts of the part of the United Kingdom where you live.
14. General
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
If we delay or fail to enforce a right under these terms, that does not mean we have waived that right.
No person other than you and Lanterne has any right to enforce these terms.
15. Contact
Questions about the website or these terms can be sent to info@lanterne.ai.